IAM OBD
OBD (Out Bound Dialer) or commonly called (VOICE PUSH) is a mass call broadcasting platform. This solution, which allows bulk sending of audio files (previously recorded prompts), has a subscriber base during campaigns. The pre-recorded message can be sent to a final number of subscribers at any time in the language of their choice.
OBD Use Cases
OBD can be used for call bursts, appointment scheduling, customer awareness, integrated call campaigns, surveys, product marketing, reminders, follow-ups, feedback, event-based calls, political campaigns, event registration, OTP via Voice Call, etc.
OBD can transmit much more information compared to an SMS campaign in a single message, as SMS has a character limit. It is more cost-effective and provides more comprehensive reporting than SMS which only provides open rates. This can be decisive in determining changes to OBD campaign messages.
OBD Usage Examples
OBD is used for :
- Important Announcements: Important and urgent alerts, such as flight delays, gate changes, failed booking transactions, refunds and much more, can be transmitted easily and on time.
- Personalized Calls: Reach the maximum number of subscribers in the language of your choice with the aim of reaching all social classes.
- Product Promotion: the OBD function is used to promote a product, then encourage users to learn more by connecting to an agent by pressing the necessary keypad entries.
- Your Favorite Artist Calling: an artist or Star can send a personalized message to each Fan via OBD, subscribers receive the call and surprise it's their favorite artist leaving them a message.
