The OBD (Out Bound Dialer) or commonly referred to as the (PUSH VOCAL) is a mass call delivery platform. This solution allows the bulk sending of audio files (previously recorded Prompt) to a subscriber base during campaigns. The pre-recorded message can be sent to a final number of subscribers at any time in the language of their choice.
OBD can be used for call bursts, appointment scheduling, customer awareness, integrated call campaigns, surveys, product marketing, reminders, follow-ups, comments, event-based calls, political campaigns, event recording, OTP via Voice Call, etc...
The OBD can transmit much more information than an SMS campaign in a single message, because the SMS has a character limit. It is more cost-effective and provides more comprehensive reporting than an SMS that only provides open rates. This can be instrumental in determining changes in OBD campaign messages.
The OBD is used for: :
- Important Announcements: Important and urgent alerts, such as flight delays, door changes, failed booking transactions, refunds and more, can be transmitted easily and on time.
- Personalized Calls: Push the maximum number of subscribers in the language of your choice in order to reach all social strata.
- Product Promotion: The OBD feature is used to promote a product and then encourage users to learn more by connecting to an agent by pressing the necessary keyboard inputs.
- Call from your favorite artist: An artist or a Star can via the OBD send a personalized message to each Fan, subscribers receive the call and surprise it is their favorite artist who leaves them a message.
